Question 1

What services does Solenergy provide?

Accepted Answer

Solenergy specializes in solar photovoltaic (PV) systems, backup generator installations, energy storage solutions, and hybrid renewable energy systems for homes and businesses across Lebanon. We handle everything from site assessment and design to installation, grid connection, and ongoing maintenance.

Question 2

How do I get started with solar energy?

Accepted Answer

Contact us for a free consultation at +961 71 654 956 or solenergysarl@gmail.com. We'll assess your property, analyze your energy consumption, and design a customized solar solution with transparent pricing and expected savings.

Question 3

How much does a solar system cost in Lebanon?

Accepted Answer

Costs vary based on system size, equipment quality, and installation complexity. Residential systems typically range from $3,000-$15,000+ USD. We provide detailed quotes after assessing your needs. Solar systems typically pay for themselves in 3-7 years through electricity savings.

Question 4

Do I need technical knowledge to use solar power?

Accepted Answer

No technical knowledge required. We design systems for simplicity and provide complete training on monitoring and basic maintenance. Most systems operate automatically with minimal intervention.

Question 5

How much electricity can a solar system generate in Lebanon?

Accepted Answer

Lebanon receives excellent solar irradiance (5-7 peak sun hours daily). A typical 5kW system generates 20-30 kWh per day, or 600-900 kWh monthly, depending on location, orientation, shading, and season. We provide detailed production estimates for your specific site.

Question 6

What size solar system do I need?

Accepted Answer

System sizing depends on your electricity consumption, available roof space, budget, and goals (offset full bill vs. partial). We analyze your EDL bills and usage patterns to recommend optimal capacity—typically 3-10kW for homes, 10-100kW+ for businesses.

Question 7

Can solar panels work during power outages?

Accepted Answer

Standard on-grid systems shut down during outages for safety. However, hybrid systems with battery storage or backup generators can provide power during outages. We recommend hybrid solutions for Lebanon's grid instability.

Question 8

What's the difference between on-grid, off-grid, and hybrid systems?

Accepted Answer

On-grid: Connected to utility, no batteries, excess energy exported. Off-grid: Completely independent, requires batteries and backup generator. Hybrid: Best of both—grid connection plus battery backup for outages. Most Lebanese customers choose hybrid for reliability.

Question 9

What solar panel brands does Solenergy use?

Accepted Answer

We work with Tier 1 manufacturers offering 25+ year warranties including Longi, JA Solar, Canadian Solar, and Jinko. All panels meet IEC standards with efficiency ratings of 20-22%. We recommend panels based on your budget, space constraints, and performance needs.

Question 10

How long do solar panels last?

Accepted Answer

Quality solar panels last 25-30+ years with minimal maintenance. Most manufacturers guarantee 80-85% output after 25 years. Inverters typically last 10-15 years and may need replacement during the system's lifetime.

Question 11

What type of inverters do you install?

Accepted Answer

We install string inverters (Growatt, Huawei, SMA) for standard systems and hybrid inverters (Victron, Goodwe, Deye) for battery-integrated solutions. Hybrid inverters are popular in Lebanon as they manage solar, batteries, grid, and generators simultaneously.

Question 12

Do you offer battery storage systems?

Accepted Answer

Yes, we provide lithium-ion battery systems (LiFePO4 technology) with 10+ year lifespans and 5000-10000 cycle warranties. Battery sizing depends on your backup needs—typically 5-15 kWh for homes. We also integrate with existing generator systems.

Question 13

How long does solar installation take?

Accepted Answer

Residential installations typically take 2-5 days depending on system size. Timeline includes: site preparation (1 day), mounting and wiring (1-2 days), inverter/battery setup (1 day), testing and commissioning (1 day). Permit processing may add 1-4 weeks.

Question 14

Do I need permits for solar installation in Lebanon?

Accepted Answer

Yes, building permits and utility approvals are typically required. We handle all permitting and coordination with EDL/local authorities for grid connection and net metering registration. Requirements vary by municipality and system size.

Question 15

Can solar panels be installed on any roof type?

Accepted Answer

Solar panels can be installed on most roof types (tile, metal, concrete) with proper mounting systems. We conduct structural assessments to ensure your roof can safely support the panels (typically 15-20 kg/m²). Ground-mount systems are available if roofs are unsuitable.

Question 16

What maintenance do solar systems require?

Accepted Answer

Minimal maintenance: occasional panel cleaning (2-4 times/year in dusty areas), visual inspections, and monitoring system performance. We offer annual maintenance packages including cleaning, electrical checks, inverter updates, and performance optimization.

Question 17

How much can I save with solar energy?

Accepted Answer

Savings depend on your current electricity costs, generator fuel expenses, and solar production. Most customers reduce electricity bills by 60-90% and eliminate or significantly reduce generator fuel costs. With Lebanon's high energy costs, payback periods are typically 3-7 years.

Question 18

Does Lebanon offer net metering for solar?

Accepted Answer

Yes, Lebanon's net metering law allows you to export excess solar energy to the grid and receive credits on your EDL bill. We handle all net metering registration and coordination with utility companies.

Question 19

What financing options are available?

Accepted Answer

We work with several Lebanese banks and financing institutions offering solar loans with competitive rates. Some programs offer 0% down payment and extended repayment terms. Contact us for current financing partner options and eligibility requirements.

Question 20

What warranties does Solenergy provide?

Accepted Answer

Equipment warranties: Solar panels (25 years performance, 10-12 years product), inverters (5-10 years), batteries (10 years/5000+ cycles). Our installation workmanship is warranted for 2 years. Extended warranties and maintenance plans are available.

Question 21

Do I still need a generator if I have solar panels?

Accepted Answer

For off-grid systems, yes—generators provide backup during extended cloudy periods. For grid-connected systems, generators are optional but recommended for Lebanon's power situation. Hybrid systems intelligently manage solar, batteries, and generators for maximum efficiency.

Question 22

Can Solenergy integrate solar with my existing generator?

Accepted Answer

Absolutely. We specialize in hybrid systems that integrate solar panels, battery storage, and your existing generator. The system automatically prioritizes solar, then batteries, then generator, minimizing fuel consumption while ensuring reliable power.

Question 23

What generator brands does Solenergy install?

Accepted Answer

We install high-quality diesel and gas generators from trusted brands including Perkins, Cummins, and Kohler. Generator sizing ranges from 10kVA for homes to 500kVA+ for commercial applications. We provide maintenance services and spare parts support.

Question 24

How does automatic switching between power sources work?

Accepted Answer

Our hybrid systems use intelligent Automatic Transfer Switches (ATS) that seamlessly switch between solar, batteries, grid, and generator power in milliseconds. The system prioritizes renewable energy first, switching to backup only when needed.

Question 25

How do I contact Solenergy support?

Accepted Answer

Call +961 71 654 956, WhatsApp at the same number, or email solenergysarl@gmail.com. Our support team is available during business hours for technical assistance, maintenance scheduling, and emergency support.

Question 26

Do you provide system monitoring?

Accepted Answer

Yes, all our systems include remote monitoring through mobile apps. Track real-time energy production, consumption, battery status, and system performance from anywhere. We can also monitor your system proactively and alert you to any issues.

Question 27

What happens if my solar system has problems?

Accepted Answer

Contact us immediately at +961 71 654 956. For warranty-covered issues, we coordinate repairs with manufacturers. For out-of-warranty service, we provide transparent pricing for diagnostics and repairs. Most issues are resolved within 48-72 hours.

Question 28

Do you offer maintenance packages?

Accepted Answer

Yes, we offer annual and bi-annual maintenance packages including: system cleaning, electrical inspections, performance optimization, inverter firmware updates, and priority emergency support. Regular maintenance ensures optimal performance and longevity.

Frequently Asked Questions

Getting Started

Solar System Design

Equipment & Technology

Installation & Permits

Financial & Savings

Generators & Backup Power

Support & Service

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